The Senior Transportation Connection Newsletter is the official publication of the Senior Transportation Connection. The Senior Transportation Connection Newsletter provides news and resources to meet the needs of older adults, their families, caregivers and other service providers within the community, health and elder care network.
STC Riders Provide Feedback & Recognition to Unsung Heroes
Released: 3/1/2021
STC provides commendations and recognition to our drivers and call center based on the feedback from our riders. Drivers and call center staff provide a level of customer-centric service and support to riders and get to know them and their individual needs. The individual ... Share on Facebook
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Senior News and Resources for March 2021
Released: 3/1/2021
Our monthly Senior News and Resources section provides current information to meet the needs of older adults, their families, caregivers and other service providers within the community, health and elder care network. This month we will be focusing on ... Share on Facebook
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STC Ridership During COVID-19
Released: 2/1/2021
In 2019, STC delivered over 132,000 trips to older adults in Cuyahoga County. Due to COVID, stay-at-home orders, and the closing of senior and community centers, STC delivered 62,250 trips in 2020, (a reduction of 53%). We remain open to provide essential ... Share on Facebook
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STC Safety Protocols During COVID-19
Released: 2/1/2021
To ensure the safety of our employees and passengers, STC follows transportation industry precautions including health self-checks, wearing masks, hand sanitizing, and disinfecting of vehicles. Social distancing is practiced by limiting the number of passengers on each van, and vehicles are cleaned daily. ... Share on Facebook
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Senior News and Resources for February 2021
Released: 2/1/2021
Our monthly Senior News and Resources section provides current information to meet the needs of older adults, their families, caregivers and other service providers within the community, health and elder care network. This month we will be focusing on ... Share on Facebook
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STC Celebrates 15th Year Anniversary
Released: 1/1/2021
STC employees are part of a unique organization and a successful private/public partnership that has grown in so many ways over the past 15 years! It may not always come to light that since its founding, STC has developed a unique, non-profit business model and customer ... Share on Facebook
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An STC Rider's Passion for Community Service
Released: 1/1/2021
"I thank God I am breathing." Gratitude helps Ms. Marchelle to keep going through this era of the COVID pandemic. It is that gratitude that has led Ms. Marchelle to want to do something to help others get through it. That is when she joined the many people who make ... Share on Facebook
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"STC Has All the Best Drivers!"
Released: 1/1/2021
STC spoke recently with riders including Christine and Maxine about their customer experience with STC. Maxine stated that driver John is the best driver she's ever had at STC. She said he is funny, sweet, very courteous and extremely helpful and said STC has the ... Share on Facebook
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Senior News and Resources for January 2021
Released: 1/1/2021
Our monthly Senior News and Resources section provides current information to meet the needs of older adults, their families, caregivers and other service providers within the community, health and elder care network. This month we will be focusing on ... Share on Facebook
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