
Senior Transportation Connection / News
Welcome to the Senior Transportation Connection News Page.
The Senior Transportation Connection Newsletter is the official publication of the Senior Transportation Connection. The Senior Transportation Connection Newsletter provides news and resources to meet the needs of older adults, their families, caregivers and other service providers within the community, health and elder care network.
Senior Transportation Connection Executive Announces Retirement Date
Released: 4/1/2021
Janice Dzigiel, Executive Director of Senior Transportation Connection (STC), announced during the STC Board of Directors meeting today that she will leave the organization at the end of 2021. "It has been a great privilege to work in this organization to meet the mobility needs ...
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She'd Fallen But We Got Her Help
Released: 4/1/2021
On March 17th 2021, STC Supervisor and Driver Dezmon Smedley went to pick up a regular customer for dialysis treatment. When Dezmon got to the person's home he heard her inside calling for help - she had fallen. He immediately called 911 and assured her help was ...
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Save The Planet - Yes, We Made It About US!
Released: 4/1/2021
April has been designated as the month that we celebrate our planet Earth. As part of that celebration we reconsider the ways we can pamper it and live sustainable lives so that our planet sustains us. Here at STC, we always try to consider our footprint on Earth. As a non ...
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Never Board with Helping STC Seniors Talking with Board Member Dwayne Brake
Released: 4/1/2021
"Thinking about my grandmother and how my mother was working full time, I could see how much of a challenge it was for her because my grandmother was homebound. It was just at a time we did not have transportation, in order to take care of the basic needs to do ...
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STC Became Essential Instead of Closing Our Doors
Released: 4/1/2021
Last year an event happened that was historical in its reach. For over a month from March 18, 2020 to the end of April all non-essential travel was stopped and businesses closed due to a world-wide pandemic. People however still needed to eat and get medical attention ...
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Senior News and Resources for April 2021
Released: 4/1/2021
Our monthly Senior News and Resources section provides current information to meet the needs of older adults, their families, caregivers and other service providers within the community, health and elder care network. This month we will be focusing on ...
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STC Teams with City of Cleveland, WRAAA & Ohio National Guard in Vaccination Efforts
Released: 3/1/2020
STC is one key link among many area organizations and facilities who are mobilizing to ramp up access for COVID vaccinations. On Thursday, February 11th 2021 and Friday, February 12th 2021 STC provided shuttle service to senior high-rise buildings in Cleveland in a ...
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In March STC & Community Affiliates Continue to Offer Transportation & Other Resources
Released: 3/1/2020
STC will continue to provide transportation to COVID vaccination centers among our regular services. Scheduled transportation is available to registered older adults living in affiliated service communities. Please call STC directly at (216) 265-1489 ☎ to ...
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STC Riders Provide Feedback & Recognition to Unsung Heroes
Released: 3/1/2021
STC provides commendations and recognition to our drivers and call center based on the feedback from our riders. Drivers and call center staff provide a level of customer-centric service and support to riders and get to know them and their individual needs. The individual ...
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STC Driver Training Why We Stand Out - The Training of STC Drivers Emphasizes Service & Safety for Riders
Released: 3/1/2021
STC stands out among transportation organizations serving older adults in Cuyahoga County by providing exceptional customer care, door-to-door service, safety and mobility support. Driver training is an important reason riders receive this high level of service and safety. STC's ...
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Senior News and Resources for March 2021
Released: 3/1/2021
Our monthly Senior News and Resources section provides current information to meet the needs of older adults, their families, caregivers and other service providers within the community, health and elder care network. This month we will be focusing on ...
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Happy 16th Anniversary STC! Celebrate With Us! Make Your Anniversary Gift Today!
Released: 2/6/2021
You are the reason we are celebrating. When STC opened its doors 16 years ago, our work—our mission—was focused on one thing: meeting senior's number one need. That need, as many seniors told us, was transportation. And, because of you, we are here today, celebrating ...
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THANK YOU for Giving The Gift of Independence and Mobility
Released: 2/1/2021
In 2020 STC celebrated its' 15th anniversary with online fundraising efforts, and gift appeals throughout the year. A great big thank you to our passengers, friends, employees, stakeholders and board of directors for generously contributing over $32,000 to support ...
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Transportation for COVID-19 Vaccinations for Current Riders
Released: 2/1/2021
Now that COVID vaccines are being widely distributed, STC is providing scheduled transportation to registered older adults living in affiliated service communities. Please call us directly at (216) 265-1489 ☎ to verify your registration information and schedule a trip. The call ...
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STC Ridership During COVID-19
Released: 2/1/2021
In 2019, STC delivered over 132,000 trips to older adults in Cuyahoga County. Due to COVID, stay-at-home orders, and the closing of senior and community centers, STC delivered 62,250 trips in 2020, (a reduction of 53%). We remain open to provide essential ...
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STC Safety Protocols During COVID-19
Released: 2/1/2021
To ensure the safety of our employees and passengers, STC follows transportation industry precautions including health self-checks, wearing masks, hand sanitizing, and disinfecting of vehicles. Social distancing is practiced by limiting the number of passengers on each van, and vehicles are cleaned daily. ...
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Senior News and Resources for February 2021
Released: 2/1/2021
Our monthly Senior News and Resources section provides current information to meet the needs of older adults, their families, caregivers and other service providers within the community, health and elder care network. This month we will be focusing on ...
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STC Celebrates 15th Year Anniversary
Released: 1/1/2021
STC employees are part of a unique organization and a successful private/public partnership that has grown in so many ways over the past 15 years! It may not always come to light that since its founding, STC has developed a unique, non-profit business model and customer ...
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An STC Rider's Passion for Community Service
Released: 1/1/2021
"I thank God I am breathing." Gratitude helps Ms. Marchelle to keep going through this era of the COVID pandemic. It is that gratitude that has led Ms. Marchelle to want to do something to help others get through it. That is when she joined the many people who make ...
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Special Food Delivery Program Continues through the Holidays
Released: 1/1/2021
As the COVID-19 pandemic continues to spread, older adults continue to be in a high-risk category. Along with being at high risk, older adults are the most likely segment of the population to be isolated at home with limited or no access to food. Earlier this year Senior ...
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"STC Has All the Best Drivers!"
Released: 1/1/2021
STC spoke recently with riders including Christine and Maxine about their customer experience with STC. Maxine stated that driver John is the best driver she's ever had at STC. She said he is funny, sweet, very courteous and extremely helpful and said STC has the ...
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Senior News and Resources for January 2021
Released: 1/1/2021
Our monthly Senior News and Resources section provides current information to meet the needs of older adults, their families, caregivers and other service providers within the community, health and elder care network. This month we will be focusing on ...
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