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Inside STC: Rider Betty Gives Driver John a Big Clap
This Client is an 89 year old woman who is unstable when on uneven walkways.
She said that her driver made sure he turned the bus around at her appointment and let the lift down on the sidewalk so she would not fall on the curb and uneven walkway.
She continued to say that he held onto her tightly to assure she would not fall and walked to the office with her to make sure she was okay.
She also said that she has other trips and would love for him [John] to be her driver because he makes her feel safe.
He deserves a BIG CLAP!!! 👏