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A Supervisor That Leads With Purpose to Serve Seniors
"My customers love me, and I take good care of them."
Sidney Smith is dedicated to the STC mission, and most importantly taking care of our customers. When you get to know Sidney, you know why he is driven, (pun intended) to serve others.
Sidney has been with STC for 6 years and serves as the east side driver Supervisor since 2019.
When Sidney first started, he thought he knew Cleveland well.
Quickly, he realized the diversity of communities and variety of medical facilities and other locations that our customer's access.
Certainly, the job comes with challenges.
Balancing the responsibility of the daily workload and time to pay attention to the needs of the drivers is important.
Training new drivers is critical in making sure they understand safety and service needs.
"I wear many hats, but am given the tools to meet the challenges of the job. I trust my co-workers. I can delegate tasks and be confident that they get it done. We support each other and have fun."