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"STC Has All the Best Drivers!"


A Riders Recognition of Drivers and Real People in the Call Center

Released: 1/1/2021

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STC spoke recently with riders including Christine and Maxine about their customer experience with STC. Maxine stated that driver John is the best driver she's ever had at STC. She said he is funny, sweet, very courteous and extremely helpful and said STC has the best drivers!

Christine passed along kudos for the drivers and the call center also. Her favorite call taker on the staff is Kristen. She did go on to say that all the call takers are great! She said that Kristen, "answered the phone on the first ring. Kristen was very polite and went over everything with a fine tooth comb". Christine said she tells everyone she knows how great STC is. She stated she never has to be worried about being late for appointments because STC, "is always right on time or early".

Everyone she has spoken to at STC, "is very nice and will try anyway they can to make sure that I am happy with their services. Drivers are polite and very helpful".



 
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Information provided by: Senior Transportation Connection
4735 West 150th Street, Suite A, Cleveland, Ohio 44135  Google Maps icon.
Phone: (216) 265-1489 ☎ | Fax: (216) 265-2830
https://www.ridestc.org/  🌐